1. Introduction
Welcome to Quitters.live ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quitters.live and use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you register for an account or subscribe to our service, we may collect:
- Full name
- Email address
- Password (stored securely using bcrypt hashing)
- Payment information (processed securely through Stripe — we never store your card details)
- Subscription and membership status
Journal & Health Data
When you use our journaling feature, we collect:
- Daily check-in responses (smoking/drinking status, mood, cravings, energy, sleep, confidence)
- Journal entry text you write
- Quit date and streak information
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address (used for approximate geolocation — city and country only)
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Pages visited and time of visit
Chat Messages
Messages you post in our community chat are stored and visible to other registered users.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process your subscription payments
- Provide our quitting support tools (journal, progress tracking, chat)
- Send you verification codes for account security
- Send newsletters and quitting tips (if subscribed)
- Analyze website usage to improve our services
- Detect and prevent fraud or abuse
4. Third-Party Services
We use the following third-party services:
- Stripe — For secure payment processing. Stripe's privacy policy: stripe.com/privacy
- ip-api.com — For approximate geolocation based on IP address (city/country level only)
- ClickBank — Some product links are affiliate links. ClickBank's privacy policy applies when you visit their site
We do not sell, trade, or rent your personal information to third parties.
5. Data Storage & Security
We take reasonable measures to protect your information:
- Passwords are hashed using bcrypt (never stored in plain text)
- Database is stored outside the publicly accessible web directory
- CSRF protection on all forms
- Rate limiting on login and verification endpoints
- HTTPS encryption for data in transit
- Secure session management with HttpOnly cookies
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you wish to delete your account, contact us at the email below. Upon deletion:
- Your account information will be permanently deleted
- Your journal entries will be permanently deleted
- Your chat messages may be anonymized or deleted
- Analytics data (IP, browser) is retained in anonymized form
7. Your Rights
Depending on your location, you may have the right to:
- Access — Request a copy of your personal data
- Rectification — Request correction of inaccurate data
- Deletion — Request deletion of your personal data
- Portability — Request your data in a portable format
- Objection — Object to processing of your data
- Withdraw consent — Withdraw consent for data processing at any time
To exercise any of these rights, contact us at hello@quitters.live.
8. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@quitters.live